FAQs
KALEOM LTD is an integrated agritech platform that connects smallholder farmers directly to lucrative markets, provides digital financial services, and streamlines the agricultural supply chain using asset-light technology.
We earn through small service fees on successful market transactions and commissions from financial partners for facilitating loans or insurance, ensuring our success is directly tied to yours.
Simply register on our platform via our Website. Once verified, you can list your available harvest, and we will match you with bulk buyers in our network.
We have partened with Rave by Flutterwave
Here’s our available payment options:
- Bank Transfer
- Card
- USSD
The security of your data is important to us.
We strive to use commercially acceptable means to protect your Personal Data.
All transactions for purchase of products are made through payment gateways such as Flutterwave that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
We appreciate all our loyal customers by giving out incentives occassionally. Kindly follow all our social media handles to stay informed on this
To know more about our Returns and Refunds Policy, click here
We implement a decentralized quality control system and provide traceability data. You can see the farm’s location and the specific practices used for every batch you purchase.
KALEOM coordinates with a network of third-party logistics (3PL) providers. We match your harvest with the nearest available transport to reduce costs and minimize post-harvest losses.
No, we are an asset-light company. We partner with existing cold storage and warehouse providers, allowing you to access storage facilities when you need them without the high cost of ownership.
You can reach us through the following contact methods:
Email: support@kaleom.com
Phone: 07032881251
Website: www.kaleom.com
We encourage open communication to address any concerns. If a dispute arises, you can contact our customer support team. If necessary, we may suggest mediation or arbitration to find a fair resolution. Our Dispute & Resolution Policy outlines the process in detail.
You can subscribe to our newsletter to receive updates on new opportunities and market trends. Additionally, follow us on social media for the latest updates and insights.
We have a dedicated support team available via email, and one-on-one user interview/ tutorial to assist you with any questions or issues.
Yes! Please feel free to contact our team directly at 07032881251. This will ensure rural farmers can access markets and finance without needing expensive hardware or high-speed internet.